---
title: Samaritan Help Center
description: Samaritan Help Center
---

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[Submit a support request](https://help.samaritan.com/kb-tickets/new?hsLang=en) [Customer portal](https://help.samaritan.com/tickets-view?hsLang=en)

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- [Submit a support request](https://help.samaritan.com/kb-tickets/new)
- [Customer portal](https://help.samaritan.com/tickets-view)
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### [What's New New features and releases](https://help.samaritan.com/whats-new?hsLang=en)

[See more](https://help.samaritan.com/whats-new?hsLang=en)

### [Getting Started](https://help.samaritan.com/getting-started?hsLang=en)

- [How to login](https://help.samaritan.com/logging-in-and-logging-out-of-ecoordinator?hsLang=en)
- [Logging in for the first time](https://help.samaritan.com/logging-in-for-the-first-time?hsLang=en)
- [Reset your password](https://help.samaritan.com/reset-your-password?hsLang=en)
- [The Three Core Profiles: Vols, Opps, Orgs](https://help.samaritan.com/core-profiles?hsLang=en)
- [eRecruiter & eCoordinator](https://help.samaritan.com/product-orientation?hsLang=en)

[See more](https://help.samaritan.com/getting-started?hsLang=en)

### [Reports](https://help.samaritan.com/reports?hsLang=en)

- [Run a report](https://help.samaritan.com/run-a-report?hsLang=en)
- [Email a report](https://help.samaritan.com/email-a-system-report?hsLang=en)
- [Include archived records in a report](https://help.samaritan.com/log-book-report-with-archived-records?hsLang=en)
- [Reports FAQs](https://help.samaritan.com/faqs-record-management?hsLang=en)

[See more](https://help.samaritan.com/reports?hsLang=en)

### [Email & Text Messaging](https://help.samaritan.com/email-text-messaging?hsLang=en)

- [Send a text (MMS) message](https://help.samaritan.com/texting?hsLang=en)
- [Insert image into an email message](https://help.samaritan.com/insertimagetoemail?hsLang=en)
- [Stop an email from sending](https://help.samaritan.com/stopanemail?hsLang=en)

[See more](https://help.samaritan.com/email-text-messaging?hsLang=en)

### [Opportunities](https://help.samaritan.com/opportunities?hsLang=en)

- [View an opportunity](https://help.samaritan.com/view-an-opportunity?hsLang=en)
- [Place a volunteer with an Opportunity](https://help.samaritan.com/place-a-volunteer?hsLang=en)
- [Logistics Tab](https://help.samaritan.com/opplogistics?hsLang=en)

[See more](https://help.samaritan.com/opportunities?hsLang=en)

### [Grids & Filters](https://help.samaritan.com/grids-filters?hsLang=en)

- [Build a filter](https://help.samaritan.com/filters?hsLang=en)
- [Grid Tutorial](https://help.samaritan.com/gridtutorial?hsLang=en)

[See more](https://help.samaritan.com/grids-filters?hsLang=en)

### [Log Book](https://help.samaritan.com/log-book?hsLang=en)

- [Edit a Log Book entry](https://help.samaritan.com/editlogbookentry?hsLang=en)
- [Log Book Filters](https://help.samaritan.com/logbookheader?hsLang=en)
- [Log Book tab in the volunteer profile](https://help.samaritan.com/logbooktab?hsLang=en)
- [Quick Add Hours](https://help.samaritan.com/quick-add-hours?hsLang=en)

[See more](https://help.samaritan.com/log-book?hsLang=en)

### [Scheduling](https://help.samaritan.com/scheduling?hsLang=en)

- [Restore a deleted shift](https://help.samaritan.com/restoreashift?hsLang=en)
- [Schedule Shifts](https://help.samaritan.com/shifts?hsLang=en)

[See more](https://help.samaritan.com/scheduling?hsLang=en)

### [Volunteers](https://help.samaritan.com/volunteers?hsLang=en)

[See more](https://help.samaritan.com/volunteers?hsLang=en)

### [Surveys](https://help.samaritan.com/surveys?hsLang=en)

- [Survey Basics](https://help.samaritan.com/surveybasics?hsLang=en)
- [Surveys](https://help.samaritan.com/surveytutorial?hsLang=en)
- [Depend Regions aka conditional questions](https://help.samaritan.com/dependregions?hsLang=en)

[See more](https://help.samaritan.com/surveys?hsLang=en)

### [Sign-In Stations](https://help.samaritan.com/sign-in-stations?hsLang=en)

- [Sign-In Station Methods](https://help.samaritan.com/signinmethods?hsLang=en)
- [What is a Sign-In Station?](https://help.samaritan.com/what-is-a-sign-in-station?hsLang=en)
- [Build an Open Roster Sign-In Station (only works with shifts)](https://help.samaritan.com/build-an-open-roster-sign-in-station?hsLang=en)
- [Build a Username/password Sign-In Station](https://help.samaritan.com/build-a-username/password-sign-in-station?hsLang=en)
- [Build an Email Sign-In Station](https://help.samaritan.com/build-an-email-sign-in-station?hsLang=en)

[See more](https://help.samaritan.com/sign-in-stations?hsLang=en)

### [Advanced Topics](https://help.samaritan.com/advanced-topics?hsLang=en)

- [Group Solutions](https://help.samaritan.com/groupsolutions?hsLang=en)
- [Automations Basics](https://help.samaritan.com/automations?hsLang=en)
- [Automation Triggers](https://help.samaritan.com/automationmethods?hsLang=en)

[See more](https://help.samaritan.com/advanced-topics?hsLang=en)

### [Get Help](https://help.samaritan.com/get-help?hsLang=en)

- [How to write a good support ticket](https://help.samaritan.com/steps?hsLang=en)
- [Support ticket process](https://help.samaritan.com/supportticketprocess?hsLang=en)
- [Submit a support request](https://help.samaritan.com/support?hsLang=en)

[See more](https://help.samaritan.com/get-help?hsLang=en)

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